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Dispute Resolution

Code of Ethics Enforcements and Disputes

​​REALTORS® are different from non-member licensees in that they voluntarily subscribe to a strict Code of Ethics. If you believe that a REALTOR® has violated one or more Articles of the Code of Ethics, you can file an ethics complaint alleging a violation(s) through the Local Association/Board of REALTORS® where the REALTOR® holds membership, or participates in a REALTOR® Association/Board-owned/operated MLS.

You may search for a member’s local affiliation here.

Some of the basic principles of the Code of Ethics include:
  • Protect and promote your client’s interest, but be honest with all parties.
  • REALTORS® shall be careful at all times to present a true picture in their advertising and representations to the public.
  • Assure, whenever possible, that transaction details are in writing.

Below are resources to help you navigate the process of dispute resolution. 

Request Ombudsman Service
Submit an Ethics Complaint
Request/Agreement to Arbitrate
Citation Program PDF
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